Appointment Policy
Our
Vision
To create a healthier and happier community where holistic wellness is not just a destination, but a way of life, empowering individuals to thrive in body, mind, and spirit radiating vitality and joy
To ensure a smooth and efficient experience for all our clients, please review our appointment policy below:
- You may book appointment for yourself or your Friends and family members in advance through our website, by phone, our social media accounts or in person at our centre
- Our Team will confirm your appointments via Email, SMS and/or Call after checking availability of our Doctors and Therapist within 24 hours of your request
- We will send you appointment reminders via email, SMS, phone call. Please ensure your contact information is up to date
- If you are a new client, we recommend arriving 15 – 20 minutes before your scheduled appointment to complete any necessary forms
- For existing clients, we request to carry your File / Client Card while visiting the centre
- In case you are arriving late for treatment/ consultation, we recommend to inform us in advance to avoid any inconvenience and delays
- If you arrive late for your appointment, we will do our best to accommodate you; however, you may need to wait till the next slot gets vacant
- We understand that unforeseen emergencies can arise. In such cases, please contact us as soon as possible, and we will do our best to accommodate you
- We understand that schedules may change. If you need to cancel or reschedule your appointment, we kindly ask for at least call 24 hours prior to your scheduled appointment
- For clients who purchase treatment packages or prepaid services, appointments must be booked within the validity period as per your Package Duration
- Missed appointments or cancellations outside of the policy terms may result in the forfeiture of that session unless informed
- Please notify us in advance if you are feeling unwell, pregnant, or have any health concerns that may affect your treatment
- Certain treatments may not be suitable under these conditions, and we want to ensure your safety and well-being at all times
- Full payment for services and/or Products is expected at the time of availing services
- Please review our Financial/Refund Policy for more information on payments, refunds, and deposits
If you have any questions or need assistance with booking, please contact us at,
Phone
We look forward to helping you achieve your transformation goals!
